how to design the "correction" function in website design?
there are many types of websites, such as corporate websites, government websites, information websites, portal websites, etc. for corporate websites, the "just bias" function can be ignored because corporate website managers control the direction and absolute power of the website. however, for some types of websites, the participants of the website also include users, visitors, etc. the development direction of the website is very likely to go off the line and is also very likely to make mistakes.
how to avoid too many errors and deviations in the website from a design perspective? we call this function the "bias correction" function.
“"common design method"
we have summarized several common design methods for the current "correction" function, and listed them as follows:
find the wrong way. put "fault" in the webpage CTA button, if you find an error, you can submit it. for example, many novel websites have this button on pages, encouraging users to submit typos, etc.
reporting form. the reporting formula is generally reported on "users" and "views" and the website manager makes a judgment. in order to reduce operating costs, some websites will also encourage users to participate in judgment.
message style. some websites have specially designed message sections for "website errors" or BBS, collect errors about the website.
review. especially some social platforms, in order to avoid wrong website direction, they will review messages and comments, but also increase the operating costs of the website.
depreciation. if the content is wrong or there are signs of "playing the edge ball", use the robot to identify the corresponding content has been downgraded to reduce the impact on the website direction.
concealed. the illegal content and users that occur will be blocked, deleted, banned, etc. directly.
in summary, there are several common "correction function" design methods.
below, let’s take a look at what “bias” will appear in different types of websites?
mistakes for different types of websites
corporate website: leave a message in violation of regulations. leaving a message is a common feature of corporate websites, and users may leave messages in violation of regulations. there are two ways to deal with it: one is that the background needs to be reviewed before the message can be displayed; the other is that blocked words can be set, and messages with blocked words will not be displayed.
portal: encourage mistakes. including government portals, information portals, comprehensive portals, etc., there will inevitably be typos, wrong content, misunderstandings, etc., and you can place them to find errors. CTA button encourages users to participate and improves user experience.
social attribute website: review or report. websites with social attributes should display buttons such as "report" in prominent positions to encourage users to report illegal content and illegal users, and be able to formulate judgment standards and make public. such websites include BBS、 social applications, content platforms, etc.
key points of the website’s “error correction function” design
we believe that the following points should be paid attention to in the design of website error correction function:
first, there must be feedback. whether the user is making a mistake or reporting, he should give the processing results back to the user in some way. common feedback methods include email feedback, telephone feedback, private message feedback, etc.
second, simplify. the design, process and experience of user deviation correction functions should be as simple as possible to reduce the probability of users giving up in the middle.
third, readable design. the deviation correction function should be located in a place where users can easily find and discover, without deliberately hiding or being difficult to find.
in summary, we believe that the correction function is a detail that any website designer should pay attention to. when designing this function, you should also think more and explore.

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