online ordering function

1. the management module is as follows:
1、basic information
2、order management
3、invoice management
4、after-sales service
5、points management
6、maintain records
7、summary and analysis
note: 1-5 is what customers can see. 6-7 only content that our company staff can see.
2. functional requirements of management module
1、basic information
（1）contents include: company name, area code, telephone, fax, procurement person in charge, mobile phone, address, email address, QQ、 tax information, grades.
（2）if the cumulative consumption reaches 10,000 yuan, it will be upgraded to a small level, and if the cumulative consumption reaches 50,000 yuan, it will be upgraded to a large level. (similar QQ level)
（3）the basic information submitted by our company must be reviewed before the customer can place an order formally.
2、order management (including order content and details)
（1）customer placement orders (orders include customer placement and self-entry).
（2）customers can enjoy points rebates when placing an order, but they cannot enjoy points rebates when entering it yourself.
（3）there is a reminder function for due payments.
（4）for details on the order form EXCEL form - order form: order number is automatically generated by the system. the product name, specifications, and unit price are entered by our company when reviewing the basic information. customers only need to fill in the order date, delivery date, quantity, and bill selection. the system can directly calculate the total amount based on the unit price and quantity. it will only be displayed in the order to be processed after the customer submits the order. customers can modify the order that has been submitted, and they must submit it for review again after the modification.
（5）see details for details EXCEL form - details: purchase machine date, name, model, quantity, machine number, machine collection status, warranty period, warranty date, consumable payment method, salesperson, installation engineer, integrity.
3、invoice management
（1）this module is used by customers to notify our company of financial invoices, and customers enter the order number to which the invoice is required. after issuing the invoice, our financial staff will enter the invoice number, delivery time and other contents. customers need to confirm when receiving the invoice. once the customer confirms the receipt information, our company's order form "is it invoiced" needs to be updated simultaneously.
4、after-sales service
（1）this module is used for customer failure repair and our company responds to the problem (see the form - after-sales service for details)
5、points management
（1）my points: show total points, redeemed points, remaining points
（2）points record: can display the details of points
（3）points redemption: points redemption record
（4）point description: we upload content
（5）points rules:
A. all customers order consumables points.
B. spend 20 yuan to get 1 point, 1 point =1 yuan.
C. points will only take effect after the payment is paid.
D. after the cumulative points reach 100 points, you can start redemption and use.
E. points rebates can be used for repairs, purchase of accessories and consumables, but are not redeemed for cash.
F. points are not counted for spending in the event month.
G. the right to interpret this point activity belongs to changsha yongjia inkjet equipment co., ltd. if any changes to the activity rules are made, they must be made one month in advance
the system is publicly announced.
6、maintain records
（1）maintenance records are divided into 6 menus: maintenance content, return to the factory for repair, key matters, unprocessed matters, suspended matters, and inquiry.
（2）the maintenance content is entered by yourself. for details, please refer to the form - maintenance content. the fault category can be entered in advance and then selected. a repair report may cause repeated repairs. if the processing is completed, you can add "repair processing situation" to continue filling in.
（3）the content of the follow-up visit is entered by yourself. for details, please refer to the form-repair content. the return visit category can be entered in advance and then selected.
（4）return to the factory maintenance: when entering repair and return to the website, add an option "return to the factory maintenance". if this option is selected, this record will be displayed under the menu. if you choose to return to the factory for repair, you must enter the factory return method.
（5）key matters: when entering repair and return visit content, add an option "key matters". if this option is selected, this record will be displayed under the menu.
（6）unhandled matters:
A. unprocessed matters refer to the "maintenance" in the repair content and the return visit content /the record with the "return visit processed" option is 'no'.
B. click this menu to automatically generate a table to display the list of unprocessed customers-unprocessed matters.
C. clicking on the customer list can display detailed records that the customer has not processed and can continue to enter content - that is, to return to the original record of repair content and return content form.
（8）stop processing of matters: if the record of unprocessed matters cannot be finalized, manually move it into this group. the record will not be displayed if unprocessed matters are not displayed.
（9）query statistics:
A. all maintenance records of a customer in one year can be counted, and the fault category can be counted.
B. the monthly workload (number of maintenance customers and times) can be counted. the monthly workload of an engineer can be counted.
C. you can select multiple conditional queries at the same time, such as area, fault category, accessory name, payment status, etc.
D. you can count the repair records of a certain fault category.
7、summary and analysis
（1）order query
A. multiple conditional queries can be selected simultaneously, such as customer +payment method +payments have been collected, so that the payments have been collected or unpaid for the customers can be found.
B. you can sort and query by order amount, machine quantity, and order cycle.
（2）summary (refer to summary table)
A. you can summarize the total order amount and the amount per customer during a certain period of time. you need to enter the query password.
B. consumables can be counted according to a certain model and you need to enter the query password.
（3）anomaly analysis: the system automatically generates table 1---the list of customers who have not been ordered during the ordering cycle. click on the customer list to enter table 2—display the detailed information and processing status of the customer.
（4）order status: enter the customer name to display its status (normal, abnormal). if you need to further query the customer's consumables ordering details (date, model, quantity) for the last year (date, model, quantity), you need to enter the query password.
3. requirements for layouts that customers can see when entering the page
1、bulletin board, technical guidance (industry information similar to websites).
2、our company's consumables contact person, phone number, QQ。QQ you can click on the temporary session to (convenience customers when placing an order)
3、customer information (number, level, points)
4. the layout requirements that we can see in the background
1、after the customer successfully places an order, there must be a window prompt.
2、any customer has modified orders and information, please have a message prompt behind the desk.
v. other instructions
1、after the customer registers, our company needs to review it. during the review, the name, model and amount of the consumables used by the customer will be filled in. after the customer logs in, he will display the consumables required by the customer when he enters the order page. the customer only needs to fill in the quantity and request and submit the order.
4、the system automatically retains the customer's unit price (retains the last modified unit price), and the price can be calculated automatically after the customer fills the order (original price, discounted price)
5、customer information and unit price can be modified.
6、order details can be exported to Excel in the table (select export: date, amount, customer)
7、after receiving the order, it can be automatically transferred to the processed order group.
8、you can send information to designated customers (for example: reminding customers of payment due, whether the ordering cycle has arrived, etc.). it can be sent in batches or in single.
9、can connect to the bank to pay
10、system stability: will data loss occur?
11、security: password cracking, stolen information? regular data backup?
12、permission settings: the permissions for entry, query, modification, and audit can be separated independently. the content after the review cannot be modified or deleted, and the review work can be processed in batches.
13、can the logged-in person log in with his fingerprint? (no, hardware support is required)

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