Talk about the customer's passion for website construction cycle

When people do everything, they will have a passion cycle. For example, when decorating a home, the conception before decoration should be the climax. When you see some results in the early stage of the decoration and are satisfied, you will reach the peak of your enthusiasm. After the decoration is over and acceptance, it is time to retreat. This is a cycle.

Let’s talk about the enthusiasm cycle of website construction again as follows:

When there is a preliminary intention to build a website, it is the initial and accumulates slowly over time;

It is the climax of enthusiasm when determining the website building needs and finding a website building company that you want;

When you see the rendering and are very satisfied, it is the vertex;

The acceptance website will be launched after it is the end and the beginning of the enthusiasm.

But here is a very important and easily overlooked factor: the degree of enthusiasm and time of each person are different!Simply put, some customers maintain the degree of website building for a long time, while others are shorter.

Then this factor isWebsite construction companyWhat's the point?It's very meaningful!

A corporate customer must go through a complete website building process, and this website is demanded for him or is necessary for the company to develop;Or business expansion is necessary;Or it is stimulated by the general website building of peers;Or a momentary impulse, but no matter what, it is practical for them to make the website.

If the website design company is very efficient and has good level, and with the close cooperation of customers, an ordinary promotional website can be launched soon;On the contrary, if either party delays the normal online time of the website due to certain factors, the possible consequences may be unpredictable. The most serious thing is that the customer gives up the website.

I believe that most companies have had the experience of being "abandoned" by their customers. Of course, there are many reasons, but one of these experiences is very puzzling:

This website is obviously very simple, the customer does not have high requirements for the website, the fees are relatively low, and he is satisfied with the company's service, and the renderings are confirmed, but why did he give up the online for no reason in the end without warning, and of course the final payment will not be paid again? What's the reason?

In fact, this is the customer’s enthusiasm for website building!

How long is a customer’s enthusiasm cycle?It’s hard to say, everyone is different, but we can see from the requirements for construction period, which is actually a very important signal.When signing the contract, a customer is reported to the customer for a period of 10 working days, but the customer has proposed a construction period of 8 working days or even shorter. This can make a basic judgment on the customer's cycle. As a website building company, it must try to complete it within the agreed construction period. Unless there are other reasonable reasons, the longer the time delays, the more the customer spends, and the final result is difficult to say.

According to this article, customers should only enter the time of retreat during the acceptance process, but many people may be less enthusiastic about website building after several renderings are modified. This is a very bad signal. Once the website builder discovers, they must complete the follow-up work as soon as possible. If possible, they should also increase the enthusiasm of customers, because once a person starts to lose enthusiasm for something, the overall retreat rate is very high.

Many sales staff in the website production industry are very vague about the construction period of small websites and even don’t care. They fill in the construction period column in the contract, which is very bad.If the writing is short, most websites will probably delay delivery and may even be questioned by customers;If you write for a long time, you will easily be questioned by customers about the technical capabilities of website building companies, and it will also easily make customers lose their enthusiasm faster.

Therefore, before reporting the construction period, you must objectively evaluate it, and the time you should reserve should be reserved. Don’t be too arbitrary, but you must also carefully consider it. It is necessary to make some tests on the customer’s requirements on the construction period, and try to grasp the customer’s enthusiasm for website building as much as possible.

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